Tanguy De Lestré
As an advisor to the previous Brussels government on ICT and Smart city, I realised that administrative silo-based structures were really hampering
- to respond to societal and citizen demands of the 21 st century
- employees to fully participate and shape the future
- financial non-sense in building out double smart city infrastructure.
More than the technological possibilities, the real change would be to create an agile and responsive public service as a prerequisite. To break these silos, I used the design thinking methodology framework. This framework guides the current TOKVIL labs initiative as well.